PRIVACY POLICY
This privacy policy sets out how Pristine Detail uses and protects any
information that you give Pristine Detail. Should we ask you to provide certain
information by which you can be identified when using this website, then you
can be assured that it will only be used in accordance with this privacy
statement. Pristine Detail may change this policy from time to time by updating
this page. You should check this page from time to time to ensure that you are
happy with any changes.
Effective date: 18 May 2018
Pristine Detail (Pristine Detail, we or us) is the
data controller for the purposes of GDPR.
Pristine Detail (“us”, “we”, or
“our”) operates the following websites:
i.
www.pristine-detail.co.uk
ii.
www.pristinedetail.co.uk
iii.
www.pristine-detail.com
These websites
represent the “Service” in this Privacy Policy.
This policy
(together with our website terms of use and any other documents
referred to on it) sets out the basis on which any personal data we collect
from you, or that you provide to us, will be processed by us. Please read
the following carefully to understand our views and practices regarding your
personal data and how we will treat it. By visiting the Service you are
accepting and consenting to the practices described in this policy.
We use your data to
provide and improve the Service. By using the Service, you agree to the
collection and use of information in accordance with this policy. Unless
otherwise defined in this Privacy Policy, terms used in this Privacy Policy
have the same meanings as in our Terms and Conditions, accessible from www.pristinedetail.co.uk
.
Definitions
Personal Data
Personal Data means
data about a living individual who can be identified from those data (or from
those and other information either in our possession or likely to come into our
possession).
Usage Data
Usage Data is data
collected automatically either generated by the use of the Service or from the
Service infrastructure itself (for example, the duration of a page visit).
Cookies
Cookies are small
pieces of data stored on a User’s device. A list of cookies can be found at the
bottom of this page.
Data Controller
Data Controller
means a person who (either alone or jointly or in common with other persons)
determines the purposes for which and the manner in which any personal data
are, or are to be, processed.
For the purpose of
this Privacy Policy, we are a Data Controller of your data.
Data Processor (or
Service Providers)
Data Processor (or
Service Provider) means any person (other than an employee of the Data
Controller) who processes the data on behalf of the Data Controller.
We may use the
services of various Service Providers in order to process your data more
effectively.
Data Subject
Data Subject is any
living individual who is the subject of Personal Data.
User
The User is the
individual using our Service. The User corresponds to the Data Subject, who is
the subject of Personal Data.
Information Collection And Use
We collect several
different types of information for various purposes to provide and improve our
Service to you. We will collect Personal Data from you through the Service or
through communication with us by phone, email, post or otherwise. . It includes
information you provide when you register to use the Pristine Detail websites, place an
order on our websites, send Pristine Detail your CV and when you report a
problem with our Website.
Types of Data Collected
Personal Data
While using our
Service, we may ask you to provide us with certain personally identifiable
information that can be used to contact or identify you (“Personal Data”).
Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Address
Phone number
Financial and credit card information
Cookies and Usage Data
Usage Data
We may also collect
information on how the Service is accessed and used (“Usage Data”).
With regard to each
of your visits to our Website we will automatically collect the following
information:
Technical
information, including the Internet protocol (IP) address used to connect your
computer to the Internet, your login information, browser type and version,
time zone setting, browser plug-in types and versions, operating system and
platform.
Information about
your visit, including the full Uniform Resource Locators (URL), clickstream to,
through and from our Website (including date and time), products you viewed or
searched for, page response times, download errors, [length of visits to
certain pages, page interaction information (such as scrolling, clicks, and
mouse-overs), methods used to browse away from the page, and any phone numbers
used to call our customer service number
Tracking Cookies Data
We use cookies and
similar tracking technologies to track the activity on our Service and hold
certain information.
Cookies are files
with small amount of data which may include an anonymous unique identifier.
Cookies are sent to your browser from a website and stored on your device.
Tracking technologies also used are beacons, tags, and scripts to collect and
track information and to improve and analyse our Service.
You can instruct
your browser to refuse all cookies or to indicate when a cookie is being sent.
However, if you do not accept cookies, you may not be able to use some portions
of our Service.
Examples of Cookies we use:
Session
Cookies. We use Session Cookies to operate our Service.
Preference
Cookies. We use Preference Cookies to remember your preferences and
various settings.
Security
Cookies. We use Security Cookies for security purposes.
We might, from time to time, use both session and persistent
cookies as well as Google Analytics and other third party cookies. The Google
Analytics privacy policy can be read here: http://www.google.com/policies/privacy/
Use of Data
Pristine Detail uses the collected
data for various purposes:
To provide and
maintain our Service
to carry out our
obligations arising from any contracts entered into between you and Pristine Detail and to provide you
with the information, products and services that you request from Pristine Detail
To notify you about
changes to our Service
to provide you with
information about other goods and services we offer that are similar to those
that you have already purchased or enquired about;
to provide you, or
permit selected third parties to provide you, with information about goods or
services we feel may interest you
To allow you to
participate in interactive features of our Service when you choose to do so
To provide customer
support
To gather analysis
or valuable information so that we can improve our Service
To monitor the
usage of our Service
to ensure that
content from our Website is presented in the most effective manner for you and
for your computer.
To detect, prevent
and address technical issues and keep our Service safe and secure
Retention of Data
Pristine Detail will retain your
Personal Data only for as long as is necessary for the purposes set out in this
Privacy Policy. We will retain and use your Personal Data to the extent
necessary to comply with our legal obligations (for example, if we are required
to retain your data to comply with applicable laws), resolve disputes, and
enforce our legal agreements and policies.
Pristine Detail will also retain
Usage Data for internal analysis purposes. Usage Data is generally retained for
a shorter period of time, except when this data is used to strengthen the
security or to improve the functionality of our Service, or we are legally
obligated to retain this data for longer time periods.
Transfer Of Data
Your information,
including Personal Data, may be transferred to — and maintained on — computers
located outside of your state, province, country or other governmental
jurisdiction where the data protection laws may differ than those from your
jurisdiction.
If you are located outside
United Kingdom and choose to provide information to us, please note that we
transfer the data, including Personal Data, to United Kingdom and process it
there.
Your consent to
this Privacy Policy followed by your submission of such information represents
your agreement to that transfer.
Pristine Detail will take all steps
reasonably necessary to ensure that your data is treated securely and in
accordance with this Privacy Policy and no transfer of your Personal Data will
take place to an organization or a country unless there are adequate controls
in place including the security of your data and other personal information.
Disclosure Of Data
Legal Requirements
Pristine Detail may disclose your
Personal Data in the good faith belief that such action is necessary to:
To comply with a
legal obligation
To protect and
defend the rights or property of Pristine Detail
To prevent or
investigate possible wrongdoing in connection with the Service
To protect the
personal safety of users of the Service or the public
To protect against
legal liability
You agree that we
have the right to share your personal information with selected third parties
including
Business partners,
suppliers and sub-contractors for the performance of any contract we enter into
with you
Analytics and
search engine providers that assist us in the improvement and optimisation of
our Service
Credit reference
agencies for the purpose of assessing your credit score where this is a condition
of us entering into a contract with you
In the event that
we sell or buy any business or assets, in which case we will disclose your
personal data to the prospective seller or buyer of such business or assets
If Pristine Detail or substantially
all of its assets are acquired by a third party, in which case personal data
held by it about its customers will be one of the transferred assets
Security Of Data
The security of
your data is important to us but remember that no method of transmission over
the Internet, or method of electronic storage is 100% secure. While we strive
to use commercially acceptable means to protect your Personal Data, we cannot
guarantee its absolute security.
Your Rights
Pristine Detail aims to take
reasonable steps to allow you to correct, amend, delete, or limit the use of
your Personal Data.
You have the right
to ask us not to process personal data for marketing purposes.
Whenever made
possible, you can update your Personal Data directly within your account
settings section. If you are unable to change your Personal Data, please
contact us to make the required changes.
If you wish to be
informed what Personal Data we hold about you and if you want it to be removed
from our systems, please contact us.
In certain
circumstances, you have the right:
To access and
receive a copy of the Personal Data we hold about you
To rectify any
Personal Data held about you that is inaccurate
To request the
deletion of Personal Data held about you
You have the right
to data portability for the information you provide to Pristine Detail. You can request
to obtain a copy of your Personal Data in a commonly used electronic format so
that you can manage and move it.
Please note that we
may ask you to verify your identity before responding to such requests.
Storage of Personal Data
The data that we
collect from you may be transferred to, and stored at, a destination outside
the European Union (“EU”). It may also be processed by staff operating outside
the EU who work for us or for one of our suppliers. This includes staff engaged
in, among other things, the fulfilment of your order, the processing of your
payment details and contact form and the provision of support services. By
submitting your personal data, you agree to this transfer, storing or
processing. We will take all steps reasonably necessary to ensure that your
data is treated securely and in accordance with this privacy policy.
All information you
provide to us is stored on our secure servers. Any payment transactions will be
encrypted using SSL technology. Where we have given you (or where you have
chosen) a password which enables you to access certain parts of our Website,
you are responsible for keeping this password confidential. We ask you not to
share a password with anyone.
Unfortunately, the
transmission of information via the internet is not completely secure. Although
we will do our best to protect your personal data, we cannot guarantee the
security of your data transmitted to our Website; any transmission is at your
own risk. Once we have received your information, we will use strict procedures
and security features to try to prevent unauthorised access.
Service Providers
We may employ third
party companies and individuals to facilitate our Service (“Service
Providers”), to provide the Service on our behalf, to perform Service-related
services or to assist us in analysing how our Service is used.
These third parties
have access to your Personal Data only to perform these tasks on our behalf and
are obligated not to disclose or use it for any other purpose.
Links To Other Sites
Our Service may
contain links to other sites that are not operated by us. If you click on a
third party link, you will be directed to that third party’s site. We strongly
advise you to review the Privacy Policy of every site you visit.
We have no control
over and assume no responsibility for the content, privacy policies or
practices of any third party sites or services.
Children’s Privacy
Our Service does
not address anyone under the age of 13 (“Children”).
We do not knowingly
collect personally identifiable information from anyone under the age of 13. If
you are a parent or guardian and you are aware that your Children has provided
us with Personal Data, please contact us. If we become aware that we have
collected Personal Data from children without verification of parental consent,
we take steps to remove that information from our servers.
Changes To This Privacy Policy
We may update our
Privacy Policy from time to time. We will notify you of any changes by posting
the new Privacy Policy on this page.
We will let you
know via email and/or a prominent notice on our Service, prior to the change
becoming effective and update the “effective date” at the top of this Privacy
Policy.
You are advised to
review this Privacy Policy periodically for any changes. Changes to this
Privacy Policy are effective when they are posted on this page.
Access to information
You have the right
to access information held about you. Your right of access can be exercised in
accordance with the legislation.
Contact Us
If you have any
questions about this Privacy Policy, please contact us:
By mail: Pristine Detail 12
Harrington Square, Heighington, Lincolnshire LN41GQ
List of cookies we collect
The table below
lists the cookies we collect and what information they store.
COOKIE name |
COOKIE Description |
CART |
The
association with your shopping cart. |
CATEGORY_INFO |
Stores
the category info on the page, that allows to display pages more quickly. |
COMPARE |
The
items that you have in the Compare Products list. |
CURRENCY |
Your
preferred currency |
CUSTOMER |
An
encrypted version of your customer id with the store. |
CUSTOMER_AUTH |
An
indicator if you are currently logged into the store. |
CUSTOMER_INFO |
An
encrypted version of the customer group you belong to. |
CUSTOMER_SEGMENT_IDS |
Stores
the Customer Segment ID |
EXTERNAL_NO_CACHE |
A flag,
which indicates whether caching is disabled or not. |
FRONTEND |
You
sesssion ID on the server. |
GUEST-VIEW |
Allows
guests to edit their orders. |
LAST_CATEGORY |
The
last category you visited. |
LAST_PRODUCT |
The
most recent product you have viewed. |
NEWMESSAGE |
Indicates
whether a new message has been received. |
NO_CACHE |
Indicates
whether it is allowed to use cache. |
PERSISTENT_SHOPPING_CART |
A link
to information about your cart and viewing history if you have asked the
site. |
POLL |
The ID
of any polls you have recently voted in. |
POLLN |
Information
on what polls you have voted on. |
RECENTLYCOMPARED |
The
items that you have recently compared. |
STF |
Information
on products you have emailed to friends. |
STORE |
The
store view or language you have selected. |
USER_ALLOWED_SAVE_COOKIE |
Indicates
whether a customer allowed to use cookies. |
VIEWED_PRODUCT_IDS |
The
products that you have recently viewed. |
WISHLIST |
An
encrypted list of products added to your Wishlist. |
WISHLIST_CNT |
The
number of items in your Wishlist. |